Consumer delivery, returns, exchanges, and warranty support are handled by the distributor or retailer that sold the product. Confirm that seller’s terms before completing a purchase.
If you have already ordered
For tracking, address changes, cancellation, returns, exchanges, or warranty questions, contact the seller shown on your order confirmation or receipt. This website cannot access orders placed with independent retailers.
If an order arrives damaged, retain the product and packaging and contact the seller promptly.
Supply to authorised partners
Products supplied to authorised distribution partners are individually inspected, tension-adjusted, and prepared before dispatch. Carrier, cost, timing, customs arrangements, and trade return terms are confirmed directly with each partner.